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FAQ’S

Q. What is a hardware maintenance contract?

Q. What is on-site maintenance?

Q. What is depot maintenance?

Q. What are the advantages of a hardware maintenance contract?

Q. How much does hardware maintenance contract cost?

Q. How can I lower the cost of a hardware maintenance contract?

Q. What are the advantages of using a third party maintenance company?

Q. Should a mission critical server be covered by a third party maintenance contract?

Q. What levels of service are available?

Q What experience do your hardware and software engineers have?

Q. What response times are available?

Q. What level of service should I get?